Explore how AI can transform the UK's higher education amidst financial crises in this insightful blog.

Interview with Gary Innes, Customer Service Manager at Renfrewshire Council In today’s dynamic public service environment, integrating...

Aneeq Star from ICS.AI shares insights on navigating common challenges for successful implementation in local government.

Our CEO and Founder, Martin Neale, has been nomianated for the prestigious 'Public Sector Entrepreneur' category at the Enterprise Awards.

Fantastic night at the LGC Awards this week. It was a privilege to stand as finalists and runner-up in the Innovation category.

As the LGC Awards and MJ Awards approach this month, we are proud to celebrate our ongoing partnership with Derby City Council, a...

In the ever-evolving landscape of public service, embracing innovation solutions is crucial for enhancing efficiency and responsiveness,...

Transform your council’s customer service with our AI Customer Service Assessment, inspired by Derby City Council's success with phone AI.

ICS.AI is excited to announce its expanded partnership with Derby City Council in an innovative AI project with £12.25m annual savings.

ICS.AI is excited to announce its expanded partnership with Derby City Council in an innovative £7 million AI transformation project.

Explore key strategies for successful AI communication in public services. Gain insights for engaging stakeholders effectively.

Meeting outcomes for residents and supporting carers within existing resources is a significant challenge for social care. As councils...

As we bid farewell to an extraordinary year, we reflect on the explosive growth of GenAI and its role in the 5th industrial revolution.

The rise of Generative AI (GenAI) in education presents both opportunities and challenges. With over 90% of students already engaging...

Coleg Y Cymoedd share their experiences of AI evaluation to enhance teaching and learning, with SMART AI Learning Copilot from ICS.AI.

Celebrating ChatGPT's 1st year: Transforming UK public sector with generative AI. Revolutionising efficiency, engagement & decision-making.

We are excited to announce our new customer - Coleg y Cymoedd - and the launch of their new SMART AI Recruitment Assistant. Dedicated to...

Discover how integrating SMART AI Learning Copilot can revolutionise teaching and learning, ensuring your institution leads the edu sector.

In the face of adversity and crisis, the rapid dissemination of accurate information and effective assistance can make a world of...

Explore how Derby City Council & ICS.AI's rapid AI response aided residents during the Storm Babet flood, ensuring safety & support.