With many roles unfilled, human parity AI and process automation could help trouble-shoot essential service provision In our conversation...

We were recently joined by one of our founding Further Education (FE) customers - New College Lanarkshire – at a webinar to talk about...

We are excited to announce that Telford and Wrekin Council, the local authority of the year (MJ Awards 2022), are now able to provide...

Deploying AI at critical parts of the student journey with Durham University Durham is using Conversational AI to redesign their...

The ICO talked to Government Transformation recently about their digital transformation strategy, their success with AI and the part...

What makes a start-up successful? It’s always the people. People behind the technology, the processes and the relationships make it all...

With teams going hybrid, it's even more important to stop and connect. After our action-packed Company Day, we're ready and set to...

Our team had a blast at the UCISA Deliberately Digital event last week! We believe that as a member-led professional body for digital...

AI products promise countless benefits, including operating cost reductions, better user experience and, most importantly, contact...

Colleges can now identify students at significant risk of premature withdrawal far earlier in the academic year allowing timely...

Basingstoke & Deane, ICS.AI's local council, go live with their SMART AI web assistant. It provides 24/7 support to upwards of 180k people.

Launching our 'human parity’ SMART AI Language Model for Universities, supporting over 835 student topics and 12,500 student questions

Hear first hand from Telford and Wrekin Council on how their channel shift successes were accelerated with a conversational AI assistant.

Long term customer Telford and Wrekin Council have recently shared the long term strategic outcomes of working with us. The Council...

What an amazing night we've had during #EnterpriseAwards dinner in Goldsmith’s Hall this Wednesday! More than 3 years after the pandemic...

As market leaders for conversational AI solutions to the UK's public sector, we're pleased to announce we've just provided Lewes and...

The possibilities of AI in the Public Sector are limitless. Why? Because when it's not about profit, it is about peoples' lives Martin...

Shubhangi Goyal is ICS.AI's resident Data Analyst. She works across the business on ensuring data accuracy and providing insights both...

Selecting the best of UK's Technology Entrepreneurs How does it feel to be nominated for an Oscar? Here, at ICS.AI, we already know…...

Paulo Lemos is our Developer Manager, working to create and maintain our Artificial Intelligence assistants. Can you give us an insight...