Find out how IT support can be better deployed as higher education organisations adapt to Covid 19. AI can be a catalyst for improvements

Can AI be as smart as humans? Probably not, but in a practical sense we need AI to perform specific tasks automatically and accurately.

Local government should start augmenting existing channels with high-performing, customizable and well-trained AI. Find out how with ICS.AI.

The NHS almost relies on a degree of slave labour to make it work Imagine there was a solution that increased productivity, decreased...

We explore how to augment all channels with AI for the good of the citizens We've just hit a record – our event discussing AI Channel...

Discover how Southampton City Council deployed an AI assistant & automated 30,000 inbound query responses from residents 24 hours a day.

At ICS.AI we love what we do and we are proud to be the UK’s fastest growing AI company and Microsoft Gold Partner. We care about what we...

Read how Durham University supported their student recruitment team with an ethical AI assistant, Holly, available 24/7 built byICS.AI

ICS.AI interview with Gemma Hancox from Telford and Wrekin Council. Find out about their digital transformation journey using AI assistants.

ICS.AI client Durham University nominated for Best Technological or Digital Innovation of the Year in The Higher Education Awards 2021

One year after the country’s first lockdown, we shouldn’t dwell on what we’ve lost but focus on how to do better The chaos of the...

Listen to our exclusive podcast with Microsoft to discover how Omni Channel can help with Digital channel shift, self-service and...

ICS.AI are excited to announce that we are now proud members of the Co-operative Councils'​ Innovation Network (CCIN). Sharing similar...

ICS.AI are thrilled to announce that our article featured in this month’s Digital Bark magazine is now available. In the article, Martin...

ICS.AI are thrilled to announce that we have now been added to the DPS suppliers list. DPS offer simple routes to purchase Artificial...

ICS.AI are excited to announce that our latest AI Assistant went live today on Durham Universities website! Click here to try the AI...

Start your FREE trial today and try out the UK’s top performing Local Government Digital Assistant currently successful answering 90%+ of...

ICS.AI would firstly like to thank iESE for inviting us to their Local Government virtual conference last week, it was great session to...

ICS.AI is committed to improving our practices to combat slavery and human trafficking. We have a zero-tolerance approach to human...

Trends toward citizen digital self-service and remote working have accelerated dramatically because of COVID-19, creating an opportunity...